Frequently Asked Questions
Everything you need to know about shopping with Jasco.
What are your standard shipping times and costs?
We offer standard shipping across the country, typically arriving within 3-5 business days. Shipping is free on all orders over $50, while a flat rate of $5.99 applies to smaller orders.
What is the Jasco return policy?
We want you to be completely satisfied. You can return any unused item in its original packaging within 30 days of purchase for a full refund or exchange.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
Jasco accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are Jasco products covered by a warranty?
Yes, all our products come with a standard 1-year manufacturer warranty against defects in materials and workmanship to ensure you receive the highest quality.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.